Business lessons to be learnt from flight attendants

by Gillian Pritchett on October 4, 2009

I can’t believe it’s almost 3 months since I wrote a blog post….. I guess I was busy most of the summer writing some books on how to research your market and using questionnaires to better understand your customer plus earning a few pennies here and there to pay the rent. But… this evening a friend of mine (April-Anna – who is a talented artist and body painter) posted a cracking video on her Facebook status. It’s a flight attendant on South West Airlines who delivers the most amazing ‘welcome on board’. It made me think that British Airways flight attendants would never do that -or if they did they would probably sing a snooty opera aria ! (no, I prefer Air Canada and Air France). It also made me roar with laughter.

BUT…. it also got me wondering how creative we are being or could be in our own businesses. Do write and tell me !

So here’s the video:

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